Honeywell hiring Technical Support Associate at Gurgaon. All Candidates must apply online.
Company Name: Honeywell
Job Position: Technical Support Associate
Job ID: 00218488
Educational Qualification: B.E/B.Tech
Experience: 1 Year
Job Location: Gurgaon
Candidate Profile:
- Graduate degree with atleast 1 year of work experience in voice based technical support process.
- Any experience with voice based Australian process would be an added advantage
- Should have customer service experience.
- Must possess excellent Communication Skills.
- Should be an excellent Team Player and should possess excellent Technical Skills and Logical Bent of mind.
Job Description:
- Provide technical support to dealers/contractors during installation and troubleshooting within all six product categories (Intruder, Video, Fire, Access, Hardware, Home Solutions) and on related peripherals in troubleshooting, programming, wiring etc and ensure customer delight.
- Provide high level of technical support for the ADI Australia sales team, Engineering Services Group and customers
- Have the ability to understand the common problems faced in product installations
- Have the ability to troubleshoot and help the customer in resolving technical issues
Develop skills on problem analysis - Have the ability to visualize the site conditions and advise customer for most suitable solution
- Maximization of customer satisfaction through responsiveness and quality of service.
How to Apply:
No comments:
Post a Comment